Find Us Here

Our Office

Marlow House
1A Lloyd’s Avenue
London
United Kingdom
EC3N 3AA

Contact Info

[email protected]
Telephone: +44 (0) 207 938 3033
Fax: +44 (0) 207 838 3055

Feel free to get in touch

Please fill out the form below If you have any enquiries about our range of services on offer, or if we can be of any assistance in arranging insurance for your horse.

We aim to get back to you as quickly as possible, so please make sure you leave accurate contact details.

Complaints

In the event that you wish to make a complaint you may contact us on:

Bloodlines Thoroughbred Insurance
Marlow House
1A Lloyd’s Avenue
London EC3N 3AA

Should you remain dissatisfied with the response that you receive from us, you may if you wish, refer your complaint to Lloyd’s. Lloyd’s will investigate the matter and provide a final response.

Lloyd’s contact details are as follows:

Complaints
Lloyd’s
One Lime Street
London EC3M 7HA

E-Mail: [email protected]
Telephone: +44 (0) 207 327 5693
Fax: +44 (0) 207 327 5225
Website: www.lloyds.com/complaints

Ultimately, should you remain dissatisfied with Lloyd’s final response, you may, if eligible, refer your complaint to the Financial Ombudsman Service (FOS). The Financial Ombudsman Services is an independent service in the UK for settling disputes between consumers and businesses providing financial services.

The FOS’s contact details are as follows:

Financial Ombudsman Service
Exchange Tower
London E14 9SR

E-Mail: [email protected]
Telephone: +44 (0) 300 123 9123
Website: www.financial-ombusdman.org.uk